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FAQ

Frequently Asked Questions

From the time I call, when can I have my windshield replaced?
Do you service my area?
How long have you been in business?
Who should I contact if I have a problem?
What payment methods do you accept?
What if I have no glass coverage on my vehicle?
Should I have my auto glass repaired or replaced?
Will you sell my personal information?

From the time I call, when can I have my windshield replaced?
We know you’re busy.  That’s why from the time you call, we strive to get your windshield repaired or replaced within 24 hours.  You can have it done in the shop, or use our free mobile service to have it done at home or work.  The choice is yours.

Do you service my area?
The most likely answer is Yes!  We pride ourselves on serving all major areas of Arizona.  Our representatives are always on hand to answer your questions, please call us at 1-866-213-0005 and we’ll  do our best to serve you.

How long have you been in business?
Interstate Auto Glass has been in business since 1996.  Customer satisfaction is our goal, and word of mouth is important to us.  From your first call to our representatives to your finished auto glass installation, our goal is professionalism, efficiency and a job well done.

Who should I contact if I have a problem?
If you have any problem, please call us toll free right away at 1-866-213-0005.  Your satisfaction is our primary concern, and we will work quickly to find a resolution to any issues that arise.

What payment methods do you accept?
Currently we accept Visa, Mastercard and Discover as well as cash and check.

What if I have no glass coverage on my vehicle?
Although we can’t offer cash back in this situation, we can provide the highest quality vehicle glass at the lowest prices, with professional installation.  Our free mobile service and installation within 24 hours still applies.  Contact us or fill out our quote form for a free estimate.

Should I have my auto glass repaired or replaced?
It really depends on the extent of the damage.  Generally speaking, if the damage is in the driver’s line of sight or the damage is greater than 3 inches wide, a replacement is in order.  If the damage is less than that, our repair techniques can fill the crack or chip making it invisible and making your windshield appear as good as new.

Will you sell my personal information?
Interstate Auto Glass will never sell your personal information.  We hold it in the strictest confidence and it will remain only with us.